配送ポリシー

We will deliver our goods by courier and delivery charges will be FREE within Japan for any order totalling over 30,000 yen.  Otherwise delivery costs are set to a uniform ¥1,000 to anywhere in Japan (except Okinawa and Hokkaido where costs will be 1,500 yen) and will appear in your shopping basket at the time of purchase.

In the event that we are unable to supply your goods within 21 days, we will inform you within 3-5 business days and advise you of the expected delivery date. Outstanding orders / items can be cancelled at any time. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified to us within 3 days of receipt.

If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.

ORDER PROCESSING DETAILS 

The sales price will be the displayed amount (display price/tax included).                                                                            

Payment method: Credit card payment is available. Payment will be confirmed at the time of check out and initialized but a credit will be immediately offered should any item not be deliverable within 21 days of the order. We will consult with you in such a situation to determine your wishes.

Please allow 7 working days to process your order. Expect an email within 3 working days to let you know your order has been received and can be processed as is.

When your order is ready for delivery, you will receive an email with real-time tracking information.